Shipping & Returns

Review the shipping and return details below before placing your order.

Shipping

Free Shipping	Free on orders $70+.
Shipping Options	Available options and rates are shown at checkout.
Tracking	Tracking information is sent to the email address used at checkout once your order ships.

Delivery estimates shown at checkout may vary due to the destination, carrier operations, weather, holidays, or customs processing.

International Orders

Available shipping methods, rates, and estimated delivery times for your destination are shown at checkout. International customers may be responsible for import duties, taxes, customs fees, or brokerage fees charged by the destination country or carrier.

Returns & Exchanges

Timeframe	Within 30 days of receipt.
Return Condition	Unused and in original packaging.
Our Error or Quality Issue	THE FOX HAIR covers return shipping.
Personal Reason or Change of Mind	The customer pays return shipping.

Please inspect your wig before use. Installed, worn, washed, cut, colored, altered, or scented wigs cannot be returned or exchanged.

How to Request a Return or Exchange

Email support@thefoxhair.com within 30 days of receipt with your order number, the item, and the reason for your request. For an incorrect or quality-issue item, include clear photos. Please wait for our reply before sending anything back.

Shipping Address Questions

If you entered the wrong shipping address, contact support@thefoxhair.com as soon as possible. We can only attempt changes before your order has been packed or shipped.